Inkjet Printers

What is the Online Printer Management Tool and how do I access it?
NOTE: Refer to your printer Extended User Guide to see if the Online Printer Management Tool is available on your all-in-one printer. The Online Printer Ma...
Wed, 29 Apr, 2020 at 3:15 PM
How do I resolve the error message "An error has aborted your scanning session" in Home Center Software?
To resolve the error condition: Select OK, if prompted to select OK or Cancel. If the scan is not successful, from the "Select the kind of item you ...
Thu, 16 Apr, 2020 at 11:23 AM
7 x 10 in. print comes out with borders when trying to print borderless from Home Center Software
Make sure you check the borderless selection in your application software setting before you print your 7 x 10 in. borderless image. If this issue continue...
Mon, 30 Mar, 2020 at 10:22 AM
How can I maximize the number of prints from my all-in-one printer?
Regularly print as much as possible - Frequent, regular printing reduces the need for you to perform printhead cleaning, which consumes ink. When the Low ...
Mon, 27 Apr, 2020 at 5:43 PM
What should I do if the message, "Transferring Data..." continues to display and flash when scanning from my all-in-one printer using Irfanview or Photoshop?
To resolve the issue: Close the Irfanview or Photoshop application. Reopen the application, then try to scan again with the Paper Source set to Flatbed i...
Thu, 16 Apr, 2020 at 10:48 AM
How can I improve the quality of the scan output from my all-in-one printer?
If you are using a MACBOOK Pro and the scan output is completely black, try the following (for all other computers see the steps below):  Scan with a lowe...
Thu, 16 Apr, 2020 at 9:23 AM
How can I scan multiple documents or picture to a computer with a MAC OS?
To scan multiple pictures when connected to a computer with MAC OS: Lift the scanner lid. Place your pictures face down on the scanner glass, leaving a s...
Thu, 16 Apr, 2020 at 5:12 PM
What should I do when I send a fax using my all-in-one printer and the received fax is blank?
Check that you are loading the original fax documents correctly: If you are using the Automatic Document Feeder (ADF), make sure the printed side of the o...
Thu, 16 Apr, 2020 at 5:19 PM
What should I do if my scans (.pdf or .rtf files) have lines in them after updating to or installing All-in-One Printer Software, v7.x?
Restart your computer and printer, then try saving your scan to a .pdf or .rtf again.
Thu, 16 Apr, 2020 at 10:44 AM
How do I resolve the error message "The attached USB device is not supported. Disconnect device from printer"?
Turn off the printer. On the back of the printer, confirm that you removed the Fax and Ethernet protection plugs that shipped with the printer. Turn on t...
Mon, 13 Apr, 2020 at 4:23 PM