Inkjet Printers

How do I resolve the error message "Unable to retrieve picture from device" when I try to scan from my all-in-one printer?
If you experience this error when trying to scan using a program such as MICROSOFT Paint or ADOBE Photoshop, try the following: Make sure your printer is ...
Fri, 21 Aug, 2020 at 5:13 PM
What should I do if I cannot connect my SAMSUNG GALAXY S II Smartphone to my printer Wi-Fi Direct network?
You might experience problems when using your smartphone's Wi-Fi Direct app to connect. Follow the steps below to address the issue: NOTE: Your smartph...
Fri, 16 Oct, 2020 at 12:09 PM
Can my printer connect to Wi-Fi (with a router) and have Wi-Fi Direct enabled at the same time?
Yes, your printer can be connected to your wireless network (with a router) and be Wi-Fi Direct enabled at the same time. The wireless and Wi-Fi Direct net...
Fri, 16 Oct, 2020 at 12:14 PM
How do I set up Wi-Fi Direct on my all-in-one printer?
NOTE: Not all printer models have the Wi-Fi Direct feature; refer to the Extended User Guide for your printer.  To set up Wi-Fi Direct: Select Network...
Fri, 16 Oct, 2020 at 12:16 PM
What should I do if my all-in-one printer stops responding after I change the printer name in the all-in-one printer software (Home Center)?
To resolve the problem: Disconnect the power cord from the back of the printer. Wait 30 seconds. Connect the power cord to the printer. If the problem...
Fri, 21 Aug, 2020 at 1:44 PM
Can I change the SSID and Security String for the Wi-Fi Direct connection?
IMPORTANT: Changing the SSID and security string of your Wi-Fi Direct connection will likely cause connection failures for devices that are connected with t...
Fri, 16 Oct, 2020 at 11:31 AM
How do I know if my all-in-one printer is connected to my device with a wireless network or with Wi-Fi Direct?
To determine how your printer is connected, look in the lower right corner of the LCD.  If you see:  The printer has:    a Wi-Fi Direct connection (on...
Fri, 16 Oct, 2020 at 11:27 AM
Why can't I print after upgrading the software for my all-in-one printer?
When you upgrade your printer software, the existing KODAK All-in-One Printer icon is deleted, and a new icon is added. If you have other printers or docume...
Thu, 20 Aug, 2020 at 2:22 PM
How do I resolve the error message "Wrong paper size for Proofsheet"?
This error message indicates that the paper installed in the printer is the wrong size. To resolve this error condition, verify that the main paper tray...
Fri, 21 Aug, 2020 at 5:21 PM
Why isn't my computer name on the LCD when I try to scan using my all-in-one printer when they are both connected to the same network?
To resolve: Turn off the printer. Disconnect the power cord from the back of the printer. Wait 30 seconds. Connect the power cord to the printer. Turn...
Wed, 2 Sep, 2020 at 9:11 AM