This error message indicates that the paper installed in the printer is the wrong size.
To resolve this error condition, verify that the main paper tray contains letter or A4 size paper and, if the printer has a separate photo tray, the photo tray is not in place for making prints (not engaged).
If the error condition continues:
- Cancel the proofsheet request to clear the error condition.
- In the KODAK AiO Home Center, select the Help (?) icon.
- Select Maintenance.