Inkjet Printers

What should I do if the scanning output doesn't appear when I use the Web scan on my mobile device?
If you start a scan and nothing happens, a pop-up blocker may be turned on at your mobile device. Refer to the user manual for your device to turn off the p...
Wed, 2 Sep, 2020 at 9:30 AM
How do I change the connection type for my all-in-one printer?
Change from USB to Wi-Fi (WINDOWS OS)  Change from USB to Wi-Fi (MAC OS)  Change from USB to Ethernet (WINDOWS OS)  Change from USB to Ethernet (MAC OS)...
Thu, 20 Aug, 2020 at 2:24 PM
After I changed my printer name in Home Center Software, why does it still display the old printer name on the search list of my Universal Plug and Play (UPnP) device?
After you change the printer name in Home Center Software, you may need to turn off and then turn on your printer for the new printer name to display in the...
Fri, 21 Aug, 2020 at 4:01 PM
How do I resolve the error message "Out of paper. Load paper. Press OK to continue." on my all-in-one printer when I print on a transparency?
To resolve the error: Make sure your all-in-one printer is turned on and that Home Center Software is open. Check that the status of your all-in-one prin...
Wed, 19 Aug, 2020 at 3:13 PM
Can I print or copy in black and white only with my all-in-one printer?
You can set your printing preferences, or the printer control panel setting, to print color as black and white. When this setting is used, the color in your...
Fri, 18 Sep, 2020 at 2:09 PM
ACQ1 End Code Color Quality
The problem could be with your: paper type software settings printing preferences image or document As you may know, in 2012, Kodak ceased production...
Fri, 27 Mar, 2020 at 4:07 PM
How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513)?
To resolve the error: Open the printer access door. NOTE: For ESP 3250 and ESP 5250 all-in-one printers, if the ink cartridges do not move to the center, ...
Wed, 19 Aug, 2020 at 2:59 PM
How do I resolve the error message "Bluetooth connection lost" that I got with my all-in-one printer?
This error message indicates that the connection between a BLUETOOTH wireless technology device and the printer was lost. To resolve this error condition, v...
Fri, 21 Aug, 2020 at 1:19 PM
Can I buy extra printheads?
We're sorry, but we are out of stock of all printheads for these printers, which were sales discontinued in 2012 and service discontinued in 2019. 
Tue, 4 Aug, 2020 at 9:57 AM
Where can I find the signal strength of the Wi-Fi network my all-in-one printer is connected to?
If your printer is connected to a Wi-Fi network, the signal strength can be located on the printer LCD: From your printer control panel, press Cancel to r...
Wed, 2 Sep, 2020 at 9:05 AM