To resolve the error:

  1. Make sure your all-in-one printer is turned on and that Home Center Software is open.
  2. Check that the status of your all-in-one printer is "Connected".
    1. From the printer control panel, press Home.
    2. Select Network Settings, then press OK.
    3. Select View Network Configuration, then press OK.
    4. Make sure that Connection: Connected is displayed and that the IP Address is not all zeros.