If you start a scan and nothing happens, a pop-up blocker may be turned on at your mobile device. Refer to the user manual for your device to turn off the pop-up blocker for the Web browser. Opera Mobile browser for ANDROID Devices does not support pop-ups, so you cannot perform a Web scan. Use another Web browser as a work around.
Occasionally, the scanning output doesn't appear when you cancel a Web scan job from a mobile device browser, then start it again on the KODAK Online Printer Management Tool.
To resolve the issue:
- Try the Web scan again.
- Close the browser in your mobile device.
- Reopen the browser, then enter the printer IP Address to launch the KODAK Online Printer Management Tool.
- Select the Applications tab, then try the Web scan again.