Inkjet Printers
To resolve the issue, follow the instructions provided in the message text box. If the error continues: Cancel all print jobs. Turn off the printer. Ma...
Mon, 22 Mar, 2021 at 10:48 AM
Follow the instructions provided in the message text box. If the error persists: 1. Turn off the printer, then turn on the printer. 2. Close the A...
Mon, 22 Mar, 2021 at 10:44 AM
When images are printed directly from a memory card, thumb drive or PictBridge compatible camera that is connected to the printer, one of the following sett...
Thu, 15 Apr, 2021 at 2:42 PM
Wi-Fi Direct works best when the printer and other device(s) are within 5 m (16.4 ft) of each other without interference (such as walls or furniture).
Thu, 12 Aug, 2021 at 8:22 AM
To resolve: Turn off the printer. Wait 5 seconds. Turn on the printer. If the printer does not power on, refer to for troubleshooting. Make sure the ...
Wed, 29 Apr, 2020 at 4:41 PM
IMPORTANT: Scanning speed is affected by: the settings you make using your scanning application software the version of USB cable you use to connect your...
Fri, 27 Mar, 2020 at 1:56 PM
To resolve this error: Turn off your printer. Disconnect all cables and hardware from your printer, such as, but not limited to: power cord USB cable ...
Wed, 19 Aug, 2020 at 3:05 PM
You may experience this problem when using Image Capture to scan from your printer using MAC OS 10.6. To resolve: Start the Image Capture application. D...
Wed, 27 Jan, 2021 at 2:42 PM
To resolve the error: Press the On/Off button on the printer control panel to turn off your printer. Wait 30 seconds. Press the On/Off button to turn ...
Mon, 16 Jan, 2023 at 7:19 PM
This issue might occur with specific image layouts that may cause the printer to recognize the picture as two images when scanning. To resolve the issue, s...
Thu, 16 Apr, 2020 at 10:42 AM