Inkjet Printers

Code APJ01
The problem appears to be something you cannot fix yourself. As you may know, in 2012, Kodak ceased production of these printers. Live chat, email, and pho...
Tue, 12 May, 2020 at 11:00 AM
Code AWP01 or ALB01
The problem appears to be something you cannot fix yourself. As you may know, in 2012, Kodak ceased production of these printers. Live chat, email, and pho...
Fri, 27 Mar, 2020 at 4:05 PM
Code APH02 or ABP01
The problem appears to be something you cannot fix yourself. As you may know, in 2012, Kodak ceased production of these printers. Live chat, email, and pho...
Fri, 27 Mar, 2020 at 4:05 PM
How do I clean the printhead on my 5300 or 5500 all-in-one printer?
To clean the printhead from the control panel on the printer: Press the Menu button to display the Main Menu. Press the down arrow until Clean Printhead ...
Fri, 4 Sep, 2020 at 9:40 AM
How do I resolve the error message "Top Tray Empty", "Photo Tray Empty", or "Out of Paper. Load paper in the top tray" (error code 3503)?
Note: If you receive one of these error messages while trying to print to the bottom paper tray, check the software program from which you are printing, and...
Tue, 15 Sep, 2020 at 5:03 PM
How do I print on envelopes with my all-in-one printer using MICROSOFT Word?
IMPORTANT: For information on using specific software applications, see the application's Help documentation. Open MICROSOFT Word. Click the Mailing ta...
Fri, 27 Mar, 2020 at 2:55 PM
How do I resolve the error message "Paper jam in document feeder" or "Paper feed jam" when I try to send a fax?
IMPORTANT: To avoid paper jams in the Automatic Document Feeder, do not: Load photo paper in the Automatic Document Feeder. Overload the Automatic Docume...
Thu, 17 Sep, 2020 at 5:16 PM
How do I resolve the error "Printer not responding" with my 5000-series all-in-one printer?
To resolve the error "Printer not responding" with a 5000-series all-in-one printer: Make sure: the printer is connected directly to the comput...
Thu, 17 Sep, 2020 at 2:31 PM
How do I resolve the error message "File save error occurred. Could not save the output file" appears when scanning with MAC OS to my all-in-one printer?
Dismiss the error on the computer, then make sure no error appears on the printer and that is connected to your computer. If the error continues,  Save t...
Thu, 15 Apr, 2021 at 1:59 PM
What should I do if my all-in-one printer copies fine, but scanning results in a blank print?
Turn off the printer. Disconnect the power cable and wait 30 seconds. Reconnect the power cable. Turn on the printer. Try scanning again.
Thu, 16 Apr, 2020 at 9:14 AM