The problem appears to be something you cannot fix yourself.

As you may know, in 2012, Kodak ceased production of these printers. Live chat, email, and phone support are, regrettably, no longer available for these discontinued products.

However, you may find available user guides, downloads and drivers, and troubleshooting information by visiting our Web site at www.kodak.com/go/support.

Since we no longer provide live chat, email, letter or phone support, we are sorry to say, any further correspondence received regarding your inkjet printer will, regrettably, not be acknowledged as there are no longer any inkjet technical support agents to address your inquiry.

Thank you for your time, and please accept our apologies for any inconvenience this may cause you.