Inkjet Printers

What should I do if the text looks faded when scanning a color document using Home Center Software with MAC OS?
Sometimes, if you try to scan a color text file into a black-and-white document, your scan output can appear fragmented or grainy...
Thu, 12 Aug, 2021 at 8:50 AM
Where can I find the SMTP port number information to set up a Scan to Email profile?
NOTE: To set up a Scan to Email profile, you need the Outgoing SMTP server info (not incoming). If you are using a corporate email seve...
Thu, 12 Aug, 2021 at 8:53 AM
What do I do if I see the error message "Destination Host unreachable" when checking all-in-one printer network connection?
By default, many routers have the wireless channel set to automatic. Changing the channel to manual 6 or 11 will resolve the error. NOTE: This error is com...
Fri, 27 Mar, 2020 at 4:09 PM
How do I use the Scan to Network Folder feature and how do I set up the Scan to Network Folder profile?
NOTE: This feature is not available for all printer models. Refer to your Extended User Guide to see if your printer has this feature. Make sure your&...
Thu, 12 Aug, 2021 at 8:58 AM
What should I do if I don't remember the Access Pin for the Scan to Email or Scan to Network Folder features?
You will need to delete the profile and re-create one using the Online Printer Management Tool. Refer to the "Adding a Profile" section of the Ex...
Thu, 12 Aug, 2021 at 9:04 AM
What should I do if my all-in-one printer continuously searches for wireless networks when I attempt to run the Wi-Fi Setup Wizard?
To resolve: Move the router and printer closer together (closer than 50 ft). Run the Wi-Fi Setup Wizard again. On the printer, select: Network Settings &...
Thu, 20 Aug, 2020 at 2:43 PM
How do I resolve the error message "Printer error" or "Go to adventprintersupport"(error code 6202)?
To resolve: Power cycle the printer: NOTE: Make sure the printer access door is closed. Disconnect the power adapter from the printer.  Wait 5 seconds ...
Tue, 15 Sep, 2020 at 2:37 PM
How do I resolve the error message "Unable to connect to printer. Check printer connection (200-1103)" in Home Center Software while using my all-in-one printer (with a computer running MAC OS)?
First, try closing Home Center Software and reopening it. If the error continues, and your printer is connected using a Wi-Fi network or an Ethernet cable:...
Tue, 15 Jun, 2021 at 4:23 PM
Why doesn't my all-in-one printer read the NTFS format memory card or flash drive?
Your all-in-one printer only supports FAT format memory cards or flash drives. If your memory card or flash drive is formatted as NTFS, do one of the follow...
Fri, 27 Mar, 2020 at 4:10 PM
How do I resolve the message Authentication failed. Incorrect User ID or Password. Press CANCEL to exit. (Code 7036) from the all-in-one printer LCD when using the Scan to Email feature?
To resolve the message: Press Cancel from the printer control panel. Type the correct User ID and password for your Email Profile using the Online Printe...
Thu, 12 Aug, 2021 at 8:40 AM