Sometimes, if you try to scan a color text file into a black-and-white document, your scan output can appear fragmented or grainy; each character appears to have small holes.
To resolve the issue:
- Open Home Center Software.
- Place the color document on the scanner glass.
- Select Tools > Scan Application.
- Select Color Document, then click Preview.
- Select Adjustment, then select Convert to black and white.
- Follow the instructions to complete the scan. You should see an improvement in the text.