Inkjet Printers

How do I resolve the error message "Can't read memory card"?
This error message indicates that the printer cannot read the memory card or the card does not contain recognizable pictures. To resolve this error, insert a...
Fri, 27 Mar, 2020 at 4:08 PM
What should I do if my all-in-one printer stops responding and print queue displays "Printing" in my computer (MAC OS)?
If your printer stops responding and the print queue on your computer displays "Printing": Power cycle your printer. Unplug the power cord from...
Wed, 14 Jul, 2021 at 2:50 PM
What should I do if there is ink on the back side of my prints?
If you make borderless prints with your all-in-one printer, some prints may have ink contamination on the back side.  Do the following to resolve this prob...
Fri, 27 Mar, 2020 at 4:09 PM
How do I resolve error code 105-100007 when printing to my all-in-one printer?
Turn off the printer. Clear the printer queue:  WINDOWS 7 or VISTA Select Start > Devices and Printer. Double-click your printer in the list. The ...
Fri, 27 Mar, 2020 at 1:56 PM
How do I resolve error code "103-xxxx"?
Follow the instructions provided in the message text box. If the error persists: Turn off the printer, then turn on the printer. Verify that your compute...
Fri, 18 Sep, 2020 at 12:17 PM
How do I create a borderless print using the Home Center Software?
IMPORTANT: All paper sizes are not supported for borderless printing. Click Start > Control Panel > Printers and Faxes (or Printers and Devices WIND...
Fri, 27 Mar, 2020 at 4:09 PM
How do I resolve the error code 3830 that displays on the test page from my all-in-one printer?
Error code 3830 will display on the test page after the printer tries to recover from an error. There is no action required. If you see another error code ...
Tue, 9 Feb, 2021 at 3:46 PM
What should I do if the message "An error occurs while retrieving settings from printer. Another installation is still running" appears?
To resolve these error messages: Restart your computer. If the issue persists: Press Ctrl + Alt + Del simultaneously. Click Task Manager. Select the P...
Wed, 11 Aug, 2021 at 3:43 PM
How do I prevent ink on the back of a print from transferring to the front of a print in the paper output tray on my all-in-one printer?
When printing borderless 8 x 10 in. images, it is possible that ink may transfer from the paper path components to the backside of the print. Ink on the bac...
Wed, 11 Aug, 2021 at 3:50 PM
How do I resolve the error message "Scanner home not detected" (error code 6203)?
Disconnect the power adapter from the printer. Wait 30 seconds to allow the printer to reset. Connect the power adapter to the printer. Turn the printer ...
Wed, 11 Aug, 2021 at 3:51 PM