How do I resolve the error message "Can't read memory card"?
Print
Modified on: Fri, 27 Mar, 2020 at 4:08 PM
This error message indicates that the printer cannot read the memory card or the card does not contain recognizable pictures. To resolve this error, insert a memory card that you know contains recognizable pictures.
Your all-in-one printer supports the following memory cards:- xD-Picture Card
- Memory Stick, Memory Stick Pro
- Secure Digital Card/Multi-Media Card
- Compact Flash type I and Type II, including micro drives
- Secure Digital High Capacity Cards
Your printer also supports the following memory cards with Memory Stick and SD/MMC card slot adapters, which you can purchase separately.- Memory Stick Duo and Duo Pro
- miniSD
- MicroSD (TransFlash)
The LCD screen displays only JPEG images when you insert a memory card, camera, or USB device. However, the following images will not be displayed:- File size greater than 8MB
- Image size greater than 12 megapixels
- Image colorspace is not sRGB or adobeRGB
- Progressive JPEG images
If error continues:- The memory card may have physical damage or a virus if it been used without security.
- Use another memory good memory card to verify that the printer's card reader is functioning correctly.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
