Inkjet Printers

What should I do if I have print quality issues when I try to print pictures from a memory card that is inserted in my all-in-one printer?
Make sure you set up the printer correctly to print: Press Home on the printer control panel. Select View and Print Photos, then press OK. Verify that t...
Tue, 15 Sep, 2020 at 4:55 PM
What should I do if the text looks faded when scanning a color document using Home Center Software with MAC OS?
Sometimes, if you try to scan a color text file into a black-and-white document, your scan output can appear fragmented or grainy; each character appears to...
Wed, 14 Oct, 2020 at 3:35 PM
How do I set my all-in-one printer to print two-sided by default?
NOTE: If your printer supports auto duplexing, make sure you are using the right paper. The duplexer cannot print on borderless prints or poster layout. Ref...
Wed, 14 Oct, 2020 at 3:36 PM
Why does my all-in-one printer show a red X on the Wi-Fi signal on the printer LCD screen?
The red X indicates that the Wi-Fi radio is off. There is not a problem with your printer, this is normal. To connect your printer using a wireless connect...
Wed, 14 Oct, 2020 at 4:17 PM
How do I clean the printhead on my 5100 all-in-one printer?
Clean the printhead from the Home Center Software on your computer: Start the Home Center Software. Double-click Printer Tools. Under Tools, click Ma...
Fri, 4 Sep, 2020 at 11:44 AM
What should I do if I cannot send a fax using my all-in-one printer after a print or scan job?
Occasionally, after you print or use the scan feature of your printer, and then try to send a fax, the fax won't go through successfully; sometimes the ...
Thu, 17 Sep, 2020 at 5:02 PM
How do I resolve the printer LCD message "To use this feature, printer must be connected to a network when using the Scan to Email feature on my all-in-one printer?
Your all-in-one printer needs to connect to a network that has access to the Internet in order to use the Scan to Email feature. To connect to a Wi-Fi netw...
Wed, 14 Oct, 2020 at 4:24 PM
How do I resolve the message "Authentication failed. Incorrect User ID or Password. Press CANCEL to exit. (Code 7036)" from the all-in-one printer LCD when using the Scan to Email feature?
To resolve the message: Press Cancel from the printer control panel. Type the correct User ID and password for your Email Profile using the Online Printe...
Wed, 14 Oct, 2020 at 4:26 PM
What should I do if my email wasn't received when I used the Scan to Email process without any errors on my all-in-one printer?
To resolve the problem: Make sure that your email account is not blocking the email from the printer. You may want to check the Junk or Spam mail boxes. I...
Wed, 14 Oct, 2020 at 4:27 PM
How do I resolve the error message "Printer error. Clear all paper. Press OK to continue." (error code 3528 or 3529)?
To resolve the error: Press the On/Off button on the printer control panel to turn off your printer. Wait 30 seconds.   Press the On/Off button to turn ...
Wed, 30 Sep, 2020 at 11:41 AM