Inkjet Printers

What should I do if I continue to get a busy signal when I try to send a fax from my all-in-one printer?
To resolve this problem: Make sure the phone number you are faxing to is a valid, available fax number. Send the fax again. If the fax number is availa...
Thu, 17 Sep, 2020 at 5:14 PM
What should I do if the message "MfgMode=1" is displayed on my all-in-one printer control panel?
If the message "MfgMode=1" is displayed on the printer LCD, there is something wrong with your printer that you cannot fix. Your printer will make...
Wed, 14 Oct, 2020 at 3:14 PM
What should I do if my all-in-one printer stops responding while printing?
Sometimes the all-in-one printer may stop responding when printing multiple images from different media. To resolve the issue: Power cycle your all-in-on...
Wed, 19 Aug, 2020 at 2:57 PM
What should I do if I cannot connect my all-in-one printer to a mobile Wi-Fi hotspot?
If your mobile phone can create a Wi-Fi hotspot with an SSID, your all-in-one printer will be able to join the network. Make sure the Wi-Fi hotspot is in ...
Wed, 14 Oct, 2020 at 3:17 PM
Why do I get the message to unlock the feature of "Print pictures from video" after I install the latest version of Home Center Software?
Home Center Software v6.2 allows you to print pictures from video files that are compressed with H.264. Even if you do not print from files compressed with ...
Wed, 14 Oct, 2020 at 3:18 PM
Why can't I print my pre-tagged 14 MP pictures on my all-in-one printer?
Use your digital camera to untag the pictures that are tagged for printing. Insert the memory card into the printer. Select the picture(s) you want to pr...
Wed, 19 Aug, 2020 at 3:18 PM
How do I connect my all-in-one printer for faxing?
General Information:  A standard analog telephone cord uses a connector that is referred to as an RJ-11 connector. Use the telephone cord included with y...
Wed, 14 Oct, 2020 at 3:19 PM
How do I resolve the error message, "Use valid filename characters only" on the all-in-one printer LCD when I try to set up Scan Options?
This message appears if you use an invalid character in the filename prefix when setting up Scan Options for the Scan to Network Folder feature. To resolve...
Fri, 27 Mar, 2020 at 1:55 PM
How do I resolve the message "No viewable pictures found on memory card" on the printer LCD when I insert a memory card?
IMPORTANT: The LCD displays only JPEG images when you insert a memory card. Other file formats (such as BMP, TIF, or GIF) are ignored by the printer. ...
Wed, 19 Aug, 2020 at 2:51 PM
What should I do if the image is cropped when I print from a memory card, thumb drive or PictBridge compatible camera that is connected to my all-in-one printer?
When images are printed directly from a memory card, thumb drive or PictBridge compatible camera that is connected to the printer, one of the following sett...
Wed, 14 Oct, 2020 at 3:25 PM