Inkjet Printers

When copying documents or photos, what is the zoom range of my all-in-one printer?
When copying documents or photos, the copy zoom (reduction/enlargement) range of your all-in-one printer is 20% to 500%.
Fri, 27 Mar, 2020 at 2:56 PM
What can I do to prevent my all-in-one printer from feeding multiple sheets?
The following can cause multiple sheets to be fed from the paper input tray: loading more than the specified amount of sheets loading the sheets incorre...
Wed, 12 May, 2021 at 2:43 PM
How do I reset my all-in-one printer language setting back to my native language?
If you accidentally select a language for your all-in-one printer that is not your own, use the printer control panel to reset your language:    Press Home....
Fri, 27 Mar, 2020 at 2:56 PM
I only print black text documents on plain paper; why is my color ink cartridge level getting lower?
To ensure the health of the printhead, a printhead maintenance procedure occurs after every print job. All inks are used during this procedure. Also, someti...
Fri, 30 Oct, 2020 at 8:54 AM
When I change the ink cartridge in my all-in-one printer, the ink cartridge appears to have a fine coating of ink on it. What should I do?
It is normal for a fine coating of ink to appear on the ink cartridge when your all-in-one printer is working correctly. You can easily wipe the ink off the ...
Fri, 27 Mar, 2020 at 2:55 PM
Does my all-in-one printer support memory cards formatted as NTFS or HFS?
Your all-in-one printer supports only FAT format memory cards. NTFS and HFS formats are not supported at this time.  If your memory card is formatted as NT...
Fri, 27 Mar, 2020 at 2:56 PM
What should I do if the duplexer is broken or I cannot print a two-sided job from my all-in-one printer?
Do the following to print a two-sided document: Check that the duplexer is closed and installed correctly on the back of your printer. When installed corr...
Wed, 12 May, 2021 at 2:51 PM
How can I get my all-in-one printer repaired?
As of September 2019, these all-in-one printers have been service and support discontinued. There are no longer any repair options av
Wed, 12 May, 2021 at 2:53 PM
I'm getting skewed crooked prints and bad paper jams. What should I do?
IMPORTANT: To prevent paper misfeeds, make sure that the paper tray is completely pulled out. If any orange shipping tape is on the back of your printer, re...
Wed, 12 May, 2021 at 2:54 PM
How do I resolve the error message "Rear access door open" (error code 3514) that I got with my all-in-one printer?
To clear the "Rear access door open" error message: Remove the rear access door from the printer. Reinstall the rear access door on the printer...
Wed, 12 May, 2021 at 2:55 PM