Inkjet Printers

What should I do when I press the numeric keypad to enter a fax number and nothing happens?
Check to be sure the numeric keypad is working properly: Press the Home button on the Control Panel. Select Copy Document, then press any number on the n...
Tue, 1 Sep, 2020 at 12:17 PM
Why does my color document save as an RTF file and display color text as black and white or missing?
When you scan a document with color text using Home Center Software,  you will have the option to select the scanned output to be: Color Black & Whit...
Fri, 27 Mar, 2020 at 1:54 PM
How can I reduce the size of the PDF file scanned from my all in one printer?
The ability to compress a PDF file is not a feature of the all-in-one printer software; however, there are various third-party applications that feature file...
Wed, 30 Sep, 2020 at 11:28 AM
How do I reset my all-in-one printer language setting back to my native language?
If you accidentally select a language for your all-in-one printer that is not your own, use the printer control panel to reset your language:    Press Home....
Fri, 27 Mar, 2020 at 1:54 PM
When copying documents or photos, what is the zoom range of my all-in-one printer?
When copying documents or photos, the copy zoom (reduction/enlargement) range of your all-in-one printer is 20% to 500%.
Fri, 27 Mar, 2020 at 1:54 PM
What should I do if the duplexer is broken or I cannot print a two-sided job from my all-in-one printer?
Do the following to print a two-sided document: Check that the duplexer is closed and installed correctly on the back of your printer. When installed corr...
Wed, 30 Sep, 2020 at 11:30 AM
What should I do if I the cleanout assembly is broken or I cannot install it in my all-in-one printer?
Remove the cleanout assembly from the rear cleanout area. a. Gently press and hold the tab on the left side of the cleanout assembly. b. Carefully pivot th...
Fri, 27 Mar, 2020 at 1:54 PM
Does my all-in-one printer support memory cards formatted as NTFS or HFS?
Your all-in-one printer supports only FAT format memory cards. NTFS and HFS formats are not supported at this time.  If your memory card is formatted as NT...
Fri, 27 Mar, 2020 at 1:55 PM
Why is the printed area smaller when I print two-sided documents on my all-in-one printer WINDOWS OS)?
When printing using the automatic duplexer (two-sided printing), a larger margin is required on the short edge of the paper than if you are printing without...
Fri, 27 Mar, 2020 at 1:55 PM
Why is the watermark printed on two sides when I am printing a one page document using my all-in-one printer?
To resolve this issue, set the watermark to print only on the first page: Start MICROSOFT Word. Select File > Print. Select your all-in-one printer,...
Tue, 13 Oct, 2020 at 3:41 PM