Thank you for contacting Kodak.
Kodak Cherish Baby Monitors and home security cameras are produced and supported  by the company eBuynow Commerce, a Kodak brand licensed partner. Following the links below you will find further information to get support. You can also start a live chat to receive online assistance.
https://support.kodaksmarthome.com/hc/en-us/requests/new

Chat hours of operation to Monday to Friday from 8 am to 11 pm UTC
Or you can go to the FAQ section and email from within the article if it doesn't answer your question.
This is the ebuynow contact page: https://kodaksmarthome.com/contact-us/