We received your inquiry regarding a KODAK EKTRA Smartphone and appreciate the opportunity to comment.
 The KODAK EKTRA Smartphone is a licensed product that was sold and supported by Bullitt Group LTD.  

We apologize for the inconvenience, but Bullitt has informed us that the phones are no longer eligible for direct warranty support and has therefore discontinued support of these phones as of April 30, 2020. 

 Thank you for your time and interest in Kodak products.