The product you are inquiring about is sold and supported by Kodak Alaris, which is a separate business from Eastman Kodak Company. 

 

For further assistance, you'll need to contact Kodak Alaris directly. 

 

To contact them through their website, go to https://www.kodakalaris.com/company/contact-us

 

To contact them by phone, you may reach them at 888-242-2424 

 

NOTE: if you're asking about photographic chemicals, that business was sold to Sino Promise in October 2020.  You can contact them at info@sinopromise.com or kodakpaperchem@pro.sinopromise.com