The product you are inquiring about is sold and supported by Kodak Alaris, which is a separate business from Eastman Kodak Company.
For further assistance, you'll need to contact Kodak Alaris directly.
To contact them through their website, go to https://www.kodakalaris.com/company/contact-us
- For scanners https://support.alarisworld.com/
- For film/print https://imaging.kodakalaris.com/kodak-moments
- For single-use cameras https://imaging.kodakalaris.com/photographers-photo-printing/film/single-use-cameras.
- For film development: https://imaging.kodakalaris.com/photographers-photo-printing/film/film-finder
- For Professional film support (technical film questions) Profilm@Kodakalaris.com
- For Kodak Moments inquiries (e.g., Kiosks, kiosk software, printers, Apex labs, website and mobile apps) visit www.kodakmoments.comand select the Contact Us option at the bottom of the page
- You may also contact Kodak Moments by phone for questions related to these locations
- Walmart 1-888-297-5233
- 6 Flags 1-800 343 8907
- CVS 1 866 528 7272, Option 2 or customercare@cvs.com
- You may also contact Kodak Moments by phone for questions related to these locations
To contact them by phone, you may reach them at 888-242-2424
NOTE: if you're asking about photographic chemicals, that business was sold to Sino Promise in October 2020. You can contact them at info@sinopromise.com or kodakpaperchem@pro.sinopromise.com