As you may know, KODAK PIXPRO Cameras and iSHOW Video Projector are sold and supported by JK Imaging. For further assistance, please contact JK Imaging directly. Their contact information is as follows:
Phone: 888-978-0806 (hours of operation are Monday through Friday from 8 am - 5pm Pacific time)
Email: support@jkiltd.com
Web: www.kodakpixpro.com
For customers in Europe:
Support is offered by GT Company directly. Their contact information is as follows:
Email: aftersaleservice@gtcompany.fr (please allow up to 48 hours for a response)
Web: https://kodakpixpro.com/Europe/support/
Phone FR: 0033 185 491 026
Thank you for your time.