When this error occurs, the printer may eject the paper without printing (blank print).
To resolve the error:
- Press the Power button to turn off the printer
- Wait for all the lights to go off.
- Press the Power button to turn on the printer.
- Try printing again.
If the error continues, and you are using a computer with MAC OS, turn off "Advanced dot placement mode":
- Open the document you want to print.
- Select File > Print.
- Select Show Details.
- Select Printer Options.
- Clear the Advanced dot placement mode check box.
- Try printing again.