NOTE: Not all printers can send a fax from a computer. Refer to your printer user guide for more information.

  1. Make sure your printer is connected to your computer and ready to send a fax.
    1. Double-click the Status Monitor from the system tray.
    2. Select the printer fax driver from the list, such as KODAK OFFICE HERO 6.1AiO Fax, then click OK.
    3. Make sure Printer ready appears in the status monitor. If there is an error, follow the instructions to clear the error.
  2. Verify the printer is connected properly for fax. See your printer Extended User Guide,.
  3. Follow the steps in to send the fax again.
  4. If the error continues, check for any error messages on your printer LCD and follow the on-screen instructions to clear the error if needed.

If you still have problems sending a fax from your computer:

  1. Print the document you would like to send.
  2. Send the fax directly from the printer control panel:
    1. Load the document in the Automatic Document Feeder (ADF), or on the scanner glass.
    2. Press the FAX button from the control panel, or select FAX from the touch panel.
    3. Enter the fax number, then follow the on-screen instructions.