ACTIONTEC Routers may not support the multicast protocol, which your network must have to detect your printer. Kodak is working with Actiontec to make these routers compatible with wireless-enabled printers. Contact your router supplier for the latest information regarding multicast support, and make sure you update the firmware to the latest version available for your router.

If your printer can't communicate with your ACTIONTEC Router, the following options may help you work around the issue:

  • Connect your printer to your computer using a USB cable.
  • Use a router that is compatible with your all-in-one printer.
    NOTE: The ACTIONTEC Router is one of a few routers that is not currently compatible with your printer.
  • Add a wireless access point to your network that is compatible with your printer and your ACTIONTEC Router.
  • Do the procedure below to set up a Manual IP Address Connection that will enable printing and possibly enable scanning.

    NOTE: If scanning is not possible, connect your printer with a USB cable to enable scanning.

Setting up a Manual IP Address Connection

Recording the Printer IP Address:

  1. Press Menu (Home). Scroll down and select Network Settings, then press OK.
  2. Select View Network Configuration, then press OK.
  3. Scroll down and record the IP Address: ###.###.###.###
  4. Press Cancel.
  5. Scroll down and select Advanced IP Address Setup, then press OK.
  6. Press OK and select Manual (Static), then press OK.
  7. Enter the IP Address that you recorded in Step 3, then press OK.

From a WINDOWS Operating System:

  1. Do one of the following depending on your operating system:
    • WINDOWS XP or VISTA: Select Start > Control Panel > Printers and Faxes
    • WINDOWS 7: Select Start > Devices and Printers
  2. Double-click Add Printer, then click Next.
  3. Select Local printer attached to this computer, then click Next.
  4. Select Create a new port.
  5. For "Type of port" select Standard TCP/IP Port, then click Next.
  6. Click Next.
  7. Type the IP Address from the printer that you obtained from the "Recording the Printer IP Address" procedure above (make sure that the IP Address is static on the printer itself), then click Next.
  8. With Generic Network Card selected, click Next, then click Finish.
  9. In the Install Printer Software box, click Have Disk, then select Browse.
  10. If your KODAK All-in-One Printer is a C310, C315, Office 2150, Office 2170, or any HERO Printer: 
    1. Browse to C:\Program Files\Kodak\AIO\PrinterDriver2
    2. Select the EKAio.inf file, then click Open.
    3. Click OK.
  11. If your KODAK All-in-One Printer is an ESP 7, 9, 5210, 5250, Office 6150, 7250, or 9250: 
    1. Browse to C:\Program Files\Kodak\AIO\PrinterDriver
    2. Select the EKIJ5000.inf file, then click Open.
    3. Click OK.  
  12. Select your printer model, then click Next.
  13. Click Next on each of the screens that appear until you have completed the Add Printer Wizard.
  14. When the installation is complete, do one of the following depending on the operating system:
    • WINDOWS XP or VISTA: Select Start > Settings > Control Panel > Printers and Faxes
    • WINDOWS 7: Select Start > Devices and Printers
  15. Right-click the printer, then select Properties.
  16. Click Print Test Page.

    The page will be printed using the new wireless connection. Your printer will now appear in Printers and Faxes (or Devices and Printers) list and can be selected for printing from any program.

From a MAC OS:

  1. Open the System Preferences application from the Dock.
  2. Open the Print & Fax preference.
  3. Click the + (Add) button below the list.
  4. Select  the IP tab.
  5. Select HP Jet direct- Socke.as the protocol.
  6. Enter the IP Address for the printer that you obtained from the "Recording the Printer IP Address" procedure above.
  7. Make sure that the Kodak Printer name is listed next to "Print Using".
  8. Click Add.

    NOTE: The Add button will not be available until the Print Using drop-down menu is populated with the KODAK All-in-One Printer. The printer should be automatically selected by the operating system.