IMPORTANT: For information about the correct size and type of paper for your printer, and how to load paper into your printer, see your printer user guide.
- Verify that you are using the correct size and type of paper for your printer.
- Check that the paper is loaded correctly:
- For printers with multiple paper trays, verify that you are using the correct paper tray:
- Load 4 x 6 in. (10 x 15 cm) photo paper in the photo tray with the logo side up and the paper-edge guides touch the edge of the paper.
- Load all other paper sizes from 3 x 5 in. (10 x 15 cm) to 8.5 x 14 in.(21.6 x 35.6 cm) in the main paper tray, with the short edge forward and he paper-edge guides touch the edge of the paper.
- For all other printers, verify that the paper is loaded correctly for your printer, and the paper-edge guides touch the edge of the paper.
NOTE: If you print on transparencies that do not have a white strip loaded in the leading edge position, a "Fail to detect paper edge" error can occur. If you get this error when printing transparencies, load inkjet-compatible transparencies with the white strip at the leading edge.