This problem can occur for one or more reasons. Here are some common causes and suggested solutions.
- The lens is dirty. Use a soft brush to remove dust and dirt. Wipe the lens gently with a soft, lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solution unless it is designed specifically for camera lenses.
- The subject was too close to the camera. Make sure that you are far enough away from your subject. Each camera has a recommended distance for normal, telephoto (zoom), wide-angle, and close-up pictures.
- The subject was not within the effective range of the flash. Each camera has an effective flash range.
- The camera did not focus or expose the picture correctly. For the best possible pictures, press the shutter button halfway and hold. When the Ready light or framing marks turn green, press the shutter button completely down to take the picture.
- The LCD screen Preview feature was not used to take a picture in Close-Up mode. Always use the LCD in Close-Up mode to confirm focus and to frame the subject properly.
- Some camera have a Close-Up or Macro mode or focus setting. Make sure that these features are turned on only when taking close-up pictures.
- The subject or camera moved. Hold the camera very steady when taking a picture, or place the camera on a flat, stable surface. You may want to consider using a tripod or monopod.