If this error occurs while faxing:
- Replace the ink cartridge before faxing again only if you have an ESP 9 or EASYSHARE 5500 All-in-One Printer.
- For all other printer models with faxing capability, press Cancel, then continue faxing. At your earliest convenience, replace the ink cartridge.
If this error occurs while scanning:
- Replace the ink cartridge before scanning again only if you have an EASYSHARE 5100, 5300, or 5500, or an ESP 3, 5, 7, or 9 All-in-One Printer.
- For all other printer models, press Cancel, then continue scanning. At your earliest convenience, replace the ink cartridge.
Your all-in-one printer is designed to stop printing before quality is compromised. Make sure you always use KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of non-Kodak brand ink cartridges or refilled ink cartridges.
To resolve the error, replace the black ink cartridge with a new cartridge:
- Turn on your printer.
- Open the access door. For printers with LCDs, follow the instructions on the LCD screen.
NOTE: For ESP 3250 and ESP 5250 all-in-one printers, if the ink cartridges don't move to the center when you follow the instructions on the LCD screen, see . - When the printhead stops moving, pinch the latch on the black ink cartridge and lift it out of the printhead.
- Remove the new black ink cartridge from its bag.
- Remove the protective cap from the black ink cartridge.
CAUTION: Insert the ink cartridge immediately to prevent the printhead from drying out. - Insert the black ink cartridge into the printhead.
- Press down on the tab until you hear a click.
- Close the access door. For printers with LCDs, follow the instructions on the LCD screen.
NOTE: For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
If the error continues, upgrade the firmware for your printer:
- Press the Cancel button on your printer to clear the error message.