To resolve this error, close the printer access door. The printer will not operate while the door/cover is open.


If the error continues even after you close the printer access door, power cycle the printer:  

  1. Turn off the power (press the On/Off button on the printer).
  2. Unplug the printer power cord from the back of the printer.
  3. Wait approximately 5 seconds.
  4. Plug the printer power cord into the back of the printer.
  5. Turn on the power to the printer.