Support for older (pre-2020) is offered by SAKAR INTERNATIONAL, Inc.
Email customer support at support@sakar.com or call 800.592.9541.
More recent tripods (launched in 2020) are made and sold by C + A Global.
Contact information is:
U.S. Support
Email: kodak@camarketing.com
Phone: 844-516-1539
International Support
Email: kodakintl@camarketing.com
Phone: 844-516-1540