To resolve the error:
- Open the printer access door.
- If the printhead and ink cartridges are not installed in the printer, install them:
- Place the printhead in the carriage.
- Push firmly against the target label of the printhead until you hear a loud snap.
- Install the color and black ink cartridges.
- Place the printhead in the carriage.
- If the ink cartridges and printhead are already in the printer, remove them, then reinstall them.
- Remove the color and black ink cartridges.
- Remove the existing printhead by pressing the button in the upper-left corner of the carriage.
- Close the printer access door.
NOTE: For printers with LCDs, follow the instructions on the LCD screen. If no LCD screen, continue to the next step. - Follow Step 2 above to install the printhead and ink cartridges.
If the error continues, repeat the above procedure.