This error occurs when Home Center Software detects that the Arial font (arial.ttf) is missing or improperly installed on your computer. To resolve this error, you must reinstall the Arial font.

Contact your computer technical support to reinstall the Arial font, or install it directly:

  1. Install the EUupdate.exe (European Union Expansion Font Update) file from the Microsoft Web site
  2. Install Home Center Software again from the CD that came with your printer