How do I resolve the message "Failed to load the selected picture. Click OK to remove it from the picture tray and continue." (Code: 100-2076)? : Kodak Shop

How do I resolve the message "Failed to load the selected picture. Click OK to remove it from the picture tray and continue." (Code: 100-2076)? Print

Modified on: Fri, 27 Mar, 2020 at 1:55 PM

The most likely cause of this message is that the selected picture file is too large for many programs, including Home Center Software, to open.

To resolve the error, use a photo-editing program, such as ADOBE Photoshop, to reduce the size of the picture file, then try again to open the picture in Home Center Software.

Or, if you get this error when you are trying to open a picture that was scanned with Home Center Software, you can reduce the scan resolution to reduce the file size and scan again.

Open Home Center Software.
Select Scan Documents and Pictures.
Reduce the resolution to a value lower than 600 dpi.

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How do I resolve the message "Failed to load the selected picture. Click OK to remove it from the picture tray and continue." (Code: 100-2076)? Print

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