You can experience the error if your computer with MAC OS could not find your all-in-one printer. To resolve the error, make sure your printer is connected to your computer either with a USB cable or through a wireless network.
If your all-in-one printer is connected through a wireless network:
- Open System Preferences.
- Open the Print & Fax from the Hardware section.
- Click the +.
- Highlight your all-in-one printer in the Bonjour list and click the Add button.
If your all-in-one printer is not listed, verify that your printer has a good wireless connection.
If the problem continues:
- Turn off your printer.
- Wait 30 seconds.
- Turn on your printer.
- Try the steps above (beginning with Open System Preferences) again.
If you have trouble connecting your printer, go to .
If your all-in-one printer is connected with a USB cable, the printer should be added automatically. If the error continues after connecting the USB cable, make sure:
- The USB cable is connected securely to the printer and computer.
- The Printer is connected directly to your computer, and not through a USB hub or other device.
- You are using a USB High Speed 2.0 cable and the distance between printer and computer is less than 1.8 m (6 ft).
If the error continues:
- Disconnect the USB cable from the printer and computer.
- Connect the USB cable to the back of the printer; make sure it is securely connected.
- On your computer, open System Preferences, then select Print & Fax from the Hardware section.
- Connect the other end of the USB cable to your computer.
- Monitor the Print & Fax window; when the computer detects the printer it will appear in the printer list.
NOTE: If the printer does not appear, try the following techniques to troubleshoot the USB cable:- Try connecting the USB cable to a different USB port on your computer.
- Try using a different high-speed USB 2.0 cable.
- Try connecting a different USB Device with the printer USB cable.
If the computer successfully detects the other device:- .
- Reconnect the Kodak printer.