Currently, Home Center Software supports the following video file formats that are compressed with Motion JPEG or H264.
NOTE: Make sure you have the latest version of software for full support.
- MOV
- AVI
- MP4
NOTE: MPEG-4 Part 2 compression is not supported. If your file has the correct format, but is compressed with MPEG-4 Part 2, it will appear as a broken thumbnail (ripped paper icon) in Home Center Software.
To find the video file format, look at the file extension. Supported file formats will appear as xxx.mov, xxx.avi, or xxx.mp4 (xxx is your file name). Unsupported video formats (such as WMV) will not appear in Home Center Software. To find the compression format of a video file:
- Open the file in QUICKTIME Player (free to download www.apple.com/quicktime).
- Select Window > Show Movie Inspector.
- If you see MPEG-4 for the format, the file is not supported.
For additional help see .