To resolve:
- Turn off the printer.
- Disconnect the power cord from the back of the printer.
- Wait 30 seconds.
- Connect the power cord to the printer.
- Turn on the printer.
- From the printer control panel:
- Select Scan, then press OK, if needed.
- Select Scan To Computer.
- Use the left and right navigation buttons to select the network computer name, then press OK, if needed.
- The network-connected computer name should display on the LCD.