IMPORTANT: Print this page before continuing.

Try running the Repair utility:

  1. Select Start > Settings > Control Panel > Add / Remove Programs. For Windows XP operating systems, select Start > Control Panel > Add / Remove Programs.
  2. Select KODAK EASYSHARE Software.
  3. For Windows 2000 and XP operating systems, click Change.
  4. When the Setup Wizard dialog box appears, click Next.
  5. Select Repair, and then follow the on-screen instructions.

If you still cannot open your pictures, rebuild your picture catalog:

  1. Right-click the Kodak icon on the taskbar.
  2. Select Shut Down KODAK EASYSHARE Software.
  3. Double-click the My Computer icon.
  4. Select LOCALDISK(C:) > Program Files > Kodak > KODAK EASYSHARE Software.
  5. Right-click the Catalog folder, and then select Rename.
  6. Change the folder name to CatalogOld.
  7. Start EASYSHARE Software.

NOTE: You may need to add your pictures to the collection again.