To resolve this error, close the printer access door. The printer will not operate while the door/cover is open.


If the error continues even after you close the printer access door, power cycle the printer:  

  1. Turn off the power (press the On/Off button on the printer).
  2. Unplug the printer power cord from the back of the printer.
  3. Wait approximately 30 seconds.
  4. Plug the printer power cord into the back of the printer.
  5. Turn on the power to the printer.