The memory card may be corrupted or formatted for another digital camera.

If there are pictures on the camera that you want to keep:

  1. Remove the card from the camera.
  2. Use a card reader to transfer pictures/videos to a computer. Most computers have a built-in card reader. You can also obtain an external card reader.
  3. Insert a new card (purchase cards from the KODAK Store) or format this card in this camera.
    CAUTION: Formatting deletes all pictures/videos, including those that are protected. For the best results, format the card in this camera, not on a computer. 

Once your pictures are safely moved to your computer, format the card in this camera:

  1. With the card in the camera, access the Settings menu.
    Depending on your model, either:
    • Press the Menu button and choose Settings, or
    • Tap the Settings icon.
  2. Choose Format.
  3. Choose Memory Card.
  4. Follow the prompts to format the card.
    After the card is formatted in the camera, the message should not appear.



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