This error message indicates that the printer cannot read the memory card or the card does not contain recognizable pictures. To resolve this error, insert a memory card that you know contains recognizable pictures.


Your all-in-one printer supports the following memory cards:

  • xD-Picture Card
  • Memory Stick, Memory Stick Pro
  • Secure Digital Card/Multi-Media Card
  • Compact Flash type I and Type II, including micro drives
  • Secure Digital High Capacity Cards

Your printer also supports the following memory cards with Memory Stick and SD/MMC card slot adapters, which you can purchase separately.

  • Memory Stick Duo and Duo Pro
  • miniSD
  • MicroSD (TransFlash)

The LCD screen displays only JPEG images when you insert a memory card, camera, or USB device. However, the following images will not be displayed:

  • File size greater than 8MB
  • Image size greater than 12 megapixels
  • Image colorspace is not sRGB or adobeRGB
  • Progressive JPEG images

If error continues:

  • The memory card may have physical damage or a virus if it been used without security.
  • Use another good memory card to verify that the printer's card reader is functioning correctly.