If your printer is disconnected from the computer, the ink levels will appear empty at the status monitor.


To correctly display the ink level at the status monitor, make sure that:

  • you are using a USB 2.0 cable to connect your computer to the printer.
  • the printer is powered on.

If your printer has an LCD, you can check the ink levels at the LCD:

  1. At the main menu, go to Maintenance, then press OK.
  2. Select Check Ink Levels, then press OK.