Transfer pictures and videos from the camera to your computer using the included USB cable. Or - if your pictures are on a memory card - insert the card into the card reader for your computer, if you have one. For more detailed information about transferring pictures or troubleshooting, vist our website at www dot kodak dot com slash go slash support, or review the User Guide for your camera. If you've lost your User Guide, go to w w w dot kodak dot com slash go slash manuals to view or download a replacement.