Thank you for your interest in our Kodak products. As you may know, Kodak USB Flash Drives and other computer storage devices are brand licensed products manufactured, sold and supported by EMTEC / DEXXON Group.  For further assistance, you'll need to contact them directly.  Their contact information is as follows:

 

http://www.kodakflash.com/support.html


http://www.emtec-international.com/en/emtec-ct-sav

http://www.emtec-international.com/en/distributors

 

Please also read EMTEC/DEXXON on warranty:

http://www.emtec-international.com/en/warranty


And on FAQ:

http://www.emtec-international.com/en/faq