How do I get technical support for my product?

 

 Please note: most consumer products sold under the Kodak brand are made and supported by Kodak's brand licensed partners. When you go to www.kodak.com/go/support, find the product you need support on and click the image to be taken to the brand licensed partner's support site. If you cannot find your answer, you can submit an email at the bottom of that page. 

Why do I need to set my browser to accept cookies?

 

  • Our commerce system is cookie dependent. We use cookies to track products in your shopping cart, as well as discounts and other attributes of your order. The cookie identifies your cart contents (products, discounts, etc.) or order information (billing and personal information is not saved in the cookie). Each time you make a purchase on the site, the cookie is used to speed up the checkout process and enhance your shopping experience.

 

Are cookies a security risk?

 

  • No. Our commerce system encrypts all cookies. Also, the cookie contains no personal information, just a unique identifier for our system to recognize your browser.

 

How do I set up my browser to accept cookies?

 

  • If you're using Microsoft Internet Explorer® 6.0 or higher, on the Tools menu, click Internet Options. Then, in the Internet Options window, click the Privacy tab. The default setting is Medium, which allows you to accept cookies. You can move the slider to change the security setting if it is not set to Medium. If the setting is Custom, click the Advanced button and make sure both first-party and third-party cookies are set to be accepted.

    If you're using Microsoft Internet Explorer® 5.x, on the Tools menu, click Internet Options. Click the Security tab. Select the Internet zone and click Custom Level. Scroll to the Cookies options and select Enable.

    If you're using Mozilla Firefox® 2.0 or higher, on the Tools menu, click Options. Click the Privacy tab and select Accept cookies from sites.