Thank you for your interest in our Kodak products. As you may know, the Kodak USB Flash Drives are a brand licensed product manufactured, sold and supported by EMTEC / DEXXON Group. For further assistance, you'll need to contact them directly. Their contact information is as follows:
http://www.kodakflash.com/support.html
http://www.emtec-international.com/en/emtec-ct-sav
http://www.emtec-international.com/en/distributors
Please also read EMTEC/DEXXON on warranty:
http://www.emtec-international.com/en/warranty
And on FAQ: