Thank you for your interest in our Kodak products. As you may know, the Kodak USB Flash Drives are a brand licensed product manufactured, sold and supported by EMTEC / DEXXON Group.  For further assistance, you'll need to contact them directly.  Their contact information is as follows:

 

http://www.kodakflash.com/support.html


http://www.emtec-international.com/en/emtec-ct-sav

http://www.emtec-international.com/en/distributors

 

Please also read EMTEC/DEXXON on warranty:

http://www.emtec-international.com/en/warranty


And on FAQ:

http://www.emtec-international.com/en/faq